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Faq's on Travel & Tourism

How can I book a multi-sector itinerary? How can I book a multi-sector itinerary?

Multi-sector hotel rooms and vacations can be booked by calling us on +91 9818983652 / +91 9212583652 (standard charges apply).

Can I make a booking over the phone? Can I make a booking over the phone?

Yes, you can call us on +91 9818983652 / +91 9212583652 (standard charges apply).

How do I make a booking for group travel? How do I make a booking for group travel?

All group booking requests can be mailed to us at info@sanviservices.com / info@madantravels.com and we will revert to you within 24 hours. Alternately calling us on +91 9818983652 / +91 9212583652 (standard charges apply) with all details. When looking for group bookings, we request you to please include as many details of your travel as possible, as number of adults and children travelling, preferred dates and destinations, budget, etc.

How do I know that my booking is confirmed? How do I know that my booking is confirmed?

Whether a booking is made online or over the phone, a confirmation would be sent to you via e-mail, which would include your reservation number and travel details.

How can I make a hotel booking for a destination not listed on the site? How can I make a hotel booking for a destination not listed on the site?

You can send a request to us at info@sanviservices.com /info@madantravels.com and we will revert to you within 24 hours with options for hotels and holidays as per your requirements. You can also call us on +91 9818983652 / +91 9212583652 (standard charges apply).

How will my hotel booking or vacation package be confirmed? How will my hotel booking or vacation package be confirmed?

For hotel and vacation packages booked over the phone, our reservation agents would process all your travel details and check for availability with the hotel. Your travel would be confirmed over e- mail as soon as we receive a confirmation from the hotel.

How come your flight prices are cheaper than other OTA websites? How come your flight prices are cheaper than other OTA websites?

This is simply because we do not charge any markups or fee for using our services.

Can I book by calling your call centre? Can I book by calling your call centre?

Yes, we do provide the option of booking tickets by calling our call centre. All booking requests can be mailed to us at info@sanviservices.com / info@madantravels.com and we will revert to you within 24 hours. Alternately calling us on +91 9818983652 / +91 9212583652 (standard charges apply) with all details.

Are taxes and booking fees included in the prices that you show? Are taxes and booking fees included in the prices that you show?

Yes, all prices shown include taxes and fees.

How do I cancel or change my flight reservation? How do I cancel or change my flight reservation?

All cancellation or change requests can be mailed to us at info@sanviservices.com / info@madantravels.com and we will revert to you within 24 hours. Alternately calling us on +91 9818983652 / +91 9212583652 (standard charges apply) with all details.

Can I change my hotel booking? Can I change my hotel booking?

You may change your hotel reservation details. However, certain charges as per the hotel policies might be applicable.

What if my hotel voucher is lost or stolen? What if my hotel voucher is lost or stolen?

For hotel bookings, please report stolen or lost vouchers to us via phone or email and we will blacklist the same. We would then issue another voucher if it has not already been utilized.

How can I contact Madan Travels? How can I contact Madan Travels?

You can call us on +91 9818983652 / +91 9212583652 (standard charges apply). You can also email us at info@sanviservices.com / info@madantravels.com and our agents would respond to you in less than 1 working day.